Method 1: Slide the screen frame downward to power on the device. Slide the screen frame upward to choose between powering off the device and opening the album.
Method 2: When the device is powered off, press and hold the capture button for 3 seconds to turn it on.
When the device is powered on, press and hold the capture button for 3 seconds to turn it off.
2. How long does the charging process take?
Measured under a room temperature of 25℃. For reference only:
9V/2A：1.6h
5V/2A：2.0h
3. How long does the battery last?
Tested under a room temperature of 25℃. For reference only:
1080P 30, 16:9, static mode 2.5 h
4K 30, 16:9, static mode 1.8 h
4K 60, 16:9, static mode 1.5 h
4. Why can't the device be charged after working for a while?
The device overheats. Once the temperature exceeds 45℃, it can only be charged with a small current. It needs to cool down before it can resume fast charging.
5. Why does the gimbal lose power when being used while charging?
The device is overheating and the battery level is too low. It needs to be cooled down before recharging it to full capacity and then using it again.
6. Does the lens support focusing?
No, it doesn't. It's a fixed-focus lens.
7. What does the color mode FY-Log mean?
It is convenient for users to make post-production color adjustments; please download the corresponding LUT file from the Feiyu website.
8. Does it support inserting SD cards?
No support.
9. How much internal storage is there?
The built-in storage capacity is 128G. After formatting, the displayed capacity is approximately 116G, and the actual recording capacity is about 111G.
10. Why is there still available storage space but it can't be used for recording?
This is a normal phenomenon caused by disk fragmentation, which prevents the storage space from being fully utilized. When the remaining storage space is around 2.3 GB, an "Insufficient Storage" warning will appear, and recording will no longer be available.
11. How to export camera files?
Method 1: Connect the camera to the Feiyu Cam App via Wi-Fi, and transfer the files from the camera's album to your phone's local storage.
Method 2: Connect to a computer via a Type-C to Type-C cable to copy files.
Method 3: Connect to a smartphone via a Type-C to Type-C cable to copy files. (Note: Not supported by some phones, e.g., Samsung Galaxy S23).
12. Why is a long video split into multiple segments?
This is a normal phenomenon because the storage uses the FAT32 format. Videos will be automatically split when the file size reaches approximately 3.8G.
13. Why does copying a video file larger than 4G to the camera fail?
Video files larger than 4GB cannot be copied to the camera.
14. What is the file read/write speed when connected via cable?
Write speed: ≤ 20MB/s; Read speed: ≤ 150MB/s.
15. Does it support an external microphone?
Answer: It only supports the official Feiyu battery grip wireless microphone accessory. Third-party microphones are not supported.
16. Is it waterproof?
No, it does not support waterproofing.
17. Why is the battery level inaccurate after an upgrade?
Please charge the camera until the indicator light turns green, then wait until the green light turns off automatically.
18. Why does the screen frame get caught on the motor when sliding it upward?
Please pause briefly after sliding the screen frame upward, then continue sliding it up.
If the motor has entered sleep mode, manually fold the motor before sliding the screen frame upward.
19. Why is the file transfer interface occasionally triggered when charging the device while it is powered off?
Simply select the “Cancel” button.
20. How to connect the camera to the Feiyu Cam App?
Download and install the Feiyu Cam App, open the app / Connect Device / Feiyu Pocket 4 / Confirm / Connect Device / select the Bluetooth device name found during the search (e.g., FEIYU_POCKET_4_xxxx). The connection will automatically switch to Wi-Fi. Once connected successfully, the app will automatically enter the live preview interface.
21. Why does the Feiyu Cam App fail to connect to the camera?
Try reconnecting.
Or, on the camera’s home screen, swipe up / System Settings / Wi-Fi Settings / turn on Wi-Fi. Then open the Wi-Fi settings on the phone and select the Wi-Fi network found during the search (Wi-Fi name: FY_Pocket4_xxxx).
Then open the Feiyu Cam App / Home / Enter Camera.
22. Why can’t the Feiyu Cam App find the device?
Turn off and then turn on the Bluetooth and Wi-Fi on both the camera and the phone, then try connecting again with the phone close to the camera.
If another device is connected, disconnect it.
If there are too many Bluetooth devices paired with the phone, clear some of the existing pairing records.
23. How to update the camera firmware?
Method 1: Download the firmware package for manual installation from the official website, such as upgrade_VC04_16a8cea2c08977385b05c7930bbc75c3_1.0.6.8.20260821.appsw.
(The file name must not be changed; otherwise, the firmware cannot be updated. The file name may vary depending on the firmware version.)
Connect the camera to a computer using a Type-C cable, then select USB/OTG (File Transfer). Copy the firmware file to the root directory of the FYP4 storage drive. Disconnect the cable, and the firmware update will start automatically.
(If the update does not start, try restarting the camera. Make sure the battery level is sufficient before updating (at least 2 bars).
Method 2:
iOS: Connect the camera to the Feiyu Cam App. When a new firmware version is available, a notification will appear.
Alternatively, go to Settings / Upgrade Feiyu Pocket and download the latest firmware to update the camera.
Android: Connect the camera to the Feiyu Cam App. When a new firmware version is available, a notification will appear. Tap the notification to go to Settings / Upgrade Feiyu Pocket and update the firmware.
24. What is the Wi-Fi transfer speed when transferring files to a phone?
The video download speed from the album is ≤30 MB/s.
25. How to force shut down or reset the camera?
When the camera is powered on or charging, press and hold the M button for 6 seconds to reset and restart the camera.
When the camera is not charging and the screen frame is slid up and stored, press and hold the M button for 6 seconds to power off the camera.
26. How to control the camera zoom?
Method 1: In Video or Photo mode, double-click the joystick to switch to zoom control mode. Push the joystick up to increase the zoom level and push it down to decrease the zoom level. The maximum zoom is 2.0×.
Double-click the joystick again to exit zoom control mode and switch back to controlling the gimbal tilt.
Method 2: In Video or Photo mode, tap the ± buttons on the right side of the touchscreen to adjust the zoom.
27. What video formats are supported for recording?
The camera supports the MP4 video format with H.264 and HEVC (H.265) video encoding.
28. How to enable and use Face Tracking / Object Tracking?
Face Tracking (Selfie): In Video or Photo mode, swipe left on the main screen / select AI / turn on Selfie Face Tracking. Return to the main screen and tap the icon in the bottom-right corner to switch to selfie mode. Point the camera at your face. A green frame indicates that tracking has been activated.
Object Tracking: In Video or Photo mode, swipe left on the main screen / select AI / turn on Object Tracking. Return to the main screen and double-tap the target you want to track. A green frame indicates that tracking is active.
29. What is the maximum operating range of the microphone?
The range can reach up to 50 meters in an open environment with no interference, and approximately 25 meters in typical environments.
30. How much additional battery life does the camera provide when the extended battery handle is installed?
Adds up to 30 minutes of extra battery life
31. What is the effective pixel count?
50 M.
32. How can the microphone recording volume be adjusted?
The microphone recording level cannot be adjusted.
33. How to enter portrait video recording mode?
Method 1: Tilt the camera 90° to the left or right to enter portrait mode.
Method 2: In Video mode, select 9:16.
34. Does the camera support use as an external webcam? How can it be used?
With the camera powered on by sliding down the screen frame, connect it to a computer using a Type-C to Type-C cable, then select Webcam. Open the camera app on the computer and select “UVC Camera1”. Alternatively, when using third-party software such as WeChat for video calls, select “UVC Camera1” as the camera.
35. Does the camera support magnetic mounting? Are there any expansion ports?
The camera body does not support magnetic mounting. The bottom of the camera features a 1/4" threaded mount, which can be used to attach the extended battery handle or wireless microphone.